Tenants Fees Schedule - New Assured Shorthold

Holding Deposit

Holding Deposit (per tenancy) is one week's rent. This is to RESERVE a property. Please Note: This will be withheld if any applicable person (including any guarantors withdraw from the tenancy, provide substantially significant false or misleading information, or fail to sign their tenancy agreement (and/or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Early Termination (Tenant Request)

Should the tenant wish to terminate their contract before the end of tenancy, they shall be liable to the landlord's costs in re-letting the property as well as rent due under the tenancy until the start date of the replacement tenancy. These costs will be more than the maximum amount of rent outstanding on the tenancy.

Rent Arrears

£35.00 (inc. VAT) per letter sent, telephone call or email requesting payment plus interest at 7% above the Bank of England Base Rate from the Due Date until paid on any outstanding sums in order to cover the agent's costs associated with chasing unpaid rent.

Missed Appointments

Where the actions of the tenant results in a missed appointment, the tenant is liable for the agent's time in remedying the situation which is charged at £35.00 (inc. VAT) per hour plus any actual costs incurred (such as contractor charges

Damage to the property

Tenants are liable to the actual cost of remedying any damage incurred (as detailed in a contractor's invoice) plus the agent's costs in obtaining any necessary permissions, sourcing providers and travel costs which will be charged at £35.00 (inc. VAT) per hour.

Lost keys or other Security Devices

Tenants are liable to the actual cost of replacing any lost key(s) or other security devices plus the agent's costs in obtaining any necessary permissions, sourcing providers and travel costs which will be charged at £35.00 (inc. VAT) per hour during working hours and £60.00 (inc VAT) per hour outside working hours. If the loss results in locks needing to be changed, the actual costs of the work, and the new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant.

Emergency/out of hours call-out fees

Where the actions of the tenant results in the agent (or their nominated contractor) attending the property outside of normal office hours, the agent's time to remedy the situation is charged at £60.00 (inc. VAT) per hour plus any actual costs incurred (such as contractor invoices).

Please ask staff member if you have any questions about our fees